Carrboro Family Vision

I had a wonderful first visit here. The entire team was welcoming, and the doctor provided care with professionalism and genuine compassion. They were also open on a Saturday when many others were closed, which really stood out and showed their commitment to patients. I felt truly listened to and well cared for — highly recommend to anyone looking for both expertise and kindness in their eye care!

I had an absolutely wonderful experience. Dr Chow is so kind and knowledgeable. The staff are very helpful and nice. The eyeglass collection is so vast that I started to tire looking through all of them! I never find anything I want, and I found it here. I am so happy and pleased that I discovered Carrboro Family Vision. I highly recommend them!

This was my first visit and was pleasantly impressed with the level of care…. To The making of an appointment, the on line pre check in and ease of use, the greeting at the desk on entry, the technician and the tests before meeting the doctor to the visit with the doctor…all very professional and thorough. I also stopped at optical department and they offered a check of my present glasses as well as the options they have available. Would recommend.

Great experience. Would definitely recommend. All the staff members were super nice and put me at ease. Dr. Chow had great bedside manner. He made sure all my questions and concerns were answered and did a great job of explaining things! I hadn't been here since the remodel due to moving away but I was totally wow'd by the beautiful new interior as well.

For more than a decade, I’ve been a pleased and well-cared-for patient at Carrboro Family Vision. From when I made the call for my recent appointment to when I walked across the parking lot and drove away, what a positive and professional experience on all levels. Every one of the staff, in their individual roles, was excellent and seemed happy to be there. (Beautiful and tranquil offices by the way.) And what more can we say about Dr. Chow and Dr. V? With gratitude - Dr. Ron

I had a last minute eye issue before leaving on a trip the next day traveling overseas, and these great people worked me in so graciously! I saw DR Steig…(can’t spell his name) but he’s very thorough and interactive. Answers questions patiently. All the staff are super welcoming.

Long time customers because Dr. Chow, staff, and services are excellent. New frames and lens this time. Great selection and assistance in selecting what works best and what I like.

Today I came as a new patient. The wait time was short, paperwork process was very informative and short and the attendee made sure I was taken care of. The doctor and staff made sure i understood and my care was met. The opticians take you from your appointment right to the optician shop to get you fitted for your glasses and/or contacts. I am very happy with my visit and can’t wait to get my new pair of glasses.

Carrboro Family vision is top notch! Feels like a boutique experience. They make you feel welcomed every visit, whether it’s for an exam, pick up an order, or to explore their vision wear. Each person is focused and eliminate distractions while with you. Communication between team members is professional and personable. I love being able to choose an appointment and provider online, and they use convenient texting with any updates regarding my appointments and orders. Highly recommended

We have had the best experience here! Dr. Kirchmer has been wonderful with our family! She has been so thorough, kind and helpful with my 8 year old daughter’s glasses these past couple years and now my 6 year old son. The whole staff has always been so kind and warm with our family.

Dr. Kirchmer has done an excellent job of updating my prescription for progressive gas permeable contact lenses. When I was fitted with the first pair, she tested my vision and adjusted the prescription. When I came back to get the second pair tested, she discovered one eye was very dry and rescheduled me to come back after I'd applied eye drops so that my eyes would be fully lubricated. All these services were covered by the original fitting fee. I really appreciate her thoroughness!

Was having problems with my eyes. Just moved here. My daughter goes here. Made appt and got in immediately. Staff very professional and pleasant. Dr. was excellent. Highly recommend!!! Thank you Carrboro Family Vision in Chapel Hill

Carrboro family vision is great!!! I had been being seen there a long time ago but then was seeing a corporate eye doctor for a few years because it was more convenient to where I was located at the time. I missed the personal touch of a non corporate model so I switched back to Carrboro Family Vision. Lovely office, buttoned up processes, nice staff, a personal touch, and you will get a very thorough exam. Much more thorough than I had been getting at the corporate eye place I had been visiting. They offered to go out of their way to research my insurance to see if there was coverage even though i thought probably not. I’ve never been offered that at the other place if been going. And the Chapel hill location is central to everything and very convenient. 5 stars all the way.

I switched from another local optometrist.Dr Kirchmer soon diagnosed a subtle but serious problem with my retina that may be affecting my vision. This was missed at another practice for years. Everyone in the office is very friendly and efficient. Appointment was on time and the reception area was clean and spacious. The assistants were very efficient and clearly took their job seriously. So glad I found this practice! All the good reviews are well deserved.

From the phone call to through the end of the visit I felt heard respected and truly helped. All my questions were answered and a care plan that made me feel confident was given. 100 percent recommend for anyone in the area… or not!

I want to thank Carrboro Family vision. I finally got answers for my eye issues. They were so informative and it is greatly appreciated I would also like to say the Chapel Hill office is more convenient for me.

Today, I developed a problem in one of my eyes which caused me so much discomfort that I realized I should try to get some professional help. I had recently become a patient at Carrboro Family Vision. Tanner picked up when I called and explained my situation. He told me he would call back after seeing what a doctor had to say. He did this and was able to squeeze me in as the last appointment of the day with Dr. Friel. Despite the fact that she had had a busy day, she patiently saw me, diagnosed and solved my problem. I could see again! Everyone was very kind and helpful and I felt lucky that this team of folks took care of me.

From the retinal exam to the thorough eye exam given by Dr. Barber, there was attentive and sincere care provided to my mother. She spoke highly of her experience after not having an eye exam for several years!

This was myself and my wife first visit at Quantum Eyecare . The staff was very kind and knowledgeable. We both were satisfied with our purchase and would highly recommend Quantum Eyecare.